Supporting governments to listen, learn and adapt
The CPI team in the UK believes in the potential of government to achieve better outcomes for EVERYONE. We are helping government and public sector organisations to tackle the complex challenges they face, equipping changemakers with the confidence, tools and mindsets to listen, learn and adapt in these fast-changing and unpredictable times.
Inclusive, collaborative and empathetic
We believe that government can and must be more inclusive, collaborative and empathetic.
We help organisations to really listen to people, especially the seldom heard, to find solutions together. We are your journey partners as you seek to turn closed-off, siloed systems into collaborative, human governments that are always listening, learning and adapting. We help you rethink how power is shared, how change happens and how people can work together inside organisations and with citizens so that decisions are made closer to those impacted, with those impacted.
The UK’s future depends on trust, relationships, hearing everyone and making meaningful change happen in real time.
In all the noise it is hard to hear the good ideas that exist and make them happen. Systems need to be open and adaptable to ever more complex challenges and be able to act rapidly, but trust is declining and voices are being squeezed out. We all need to listen, learn and adapt together.
We can help you do that safely, to try a new approach with confidence and support so that government can be both effective and legitimate.
Changemakers we've partnered with
We help government, their partners and all changemakers to listen, learn and adapt so that power is shared and decisions are made closer to those impacted, with those impacted.
Whether you work in government, public sector, the third sector or are a foundation seeking to be both effective and legitimate in order to shift thinking towards a more human government, we can help.
Explore some of our recent work to see how you can access the confidence, tools and mindsets to bring about better outcomes for everyone.
How we help
Systems are only as good as the people in them and the willingness to try new things. We offer a bespoke, people-led, holistic approach to help you and your organisation listen, learn and adapt.
We help public servants and citizens listen better to one another by bringing government, the workforce and society together to reimagine what their lives, places and futures can be in trusted spaces where everyone matters.
Successful 21st Century governments and public services are those that are able to continuously learn and adapt in the face of complex, dynamic environments and challenges.
Practical ways to help you listen, learn and adapt
Whilst we work with you to define what you need from us, we can also offer
Learning to listen workshops
Our workshops help you prepare to listen to your communities differently and inclusively, helping you really understand why it matters
Safe spaces for conversation
Listening exercises in inclusive safe spaces that we co-design with you and citizens
Making sense of what is heard using strengths-based approaches and ‘no sense making about me without me’ approach
Scaling up listening
Deliberative methods so conversations become collaborative action and decisions that can be
Human Learning Systems
We can bring you new thinking in public management that is right for the times - The Human Learning Systems approach.
We produce and partner with organisations to host events that broaden your horizons, thinking and experience.
Literature reviews & case studies
Research, insights and lessons from the key issues that matter to government from around the world.
Helping you understand how to measure meaningfully, fail forward and experiment together.
Featured research and conversations
We help government and public sector organisations and all who work in them to learn what their minds and organisations need to become in order to confidently tackle the challenges ahead with practical tools, research and insights from across the UK and the world.
Building more generative relationships around regulation in the UK
Together with Easier Inc, we're building a Community of Practice comprised of national and local regulators and local public sector organisations and charities across the UK.
Learning to Listen Again
Why the so-called “hard to reach” may hold a key to the pandemic recovery.
Putting relationships first – A radical new approach to children’s social care in England.
Understanding what legitimacy means today and what governments can do to strengthen it.
Human Learning Systems
A Complexity Friendly Approach to Public Services.