Kansas City
Failing Forward in action
"I believe that this will empower staff to make changes without a fear of failure and with the ability to bring changes to upper management."
Top barriers to Failing Forward
Frontline staff lack infrastructure and resources to address failure and share learnings
Centretrated power at the management level limits decision making authority and incentives to create change
Physical and interpersonal siloes prevent communication about failures both within and across departments
Top ideas to embrace Failing Forward
Create a 'no-managers meeting' for staff to safely identify and discuss challenges
Improve communication structures within and across teams
Create an ideas competition where frontline staff are incentivised to identify failures and propose solutions
