"The days of being in control are over and people, when listened to, are feeling optimistic about that." - @NadineMCSmith & @LauraSeebohm
Share articleAdvice for Whitehall from @CPI_foundation & @ChangingLives__: prioritise learning, trust those who hold relationships, learn to listen again
Share article@NadineMCSmith & @LauraSeebohm have advice for Whitehall from their lockdown listening project w/ the seldom heard across Northern England
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FOR IMMEDIATE RELEASE: 05/11/20
Bridget Nurre Jennions, Centre for Public Impact
+44 7387 522788
bridget@centreforpublicimpact.org
We are finally entering a new phase in government, whereby learning and adapting trumps top-down control, writes Nadine Smith and Laura Seebohm.
Originally published by PoliticsHome.
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If we have learned anything so far in this global pandemic, it is that our government, like all governments, is on a steep learning curve. Key to this pandemic has been understanding that life today is complex, unpredictable and that we are learning as we go. Yet so many feel uncomfortable with a national or local learn and adapt approach, seeing a change of mind as ‘yet another U-Turn', a sign of confusion, panic and failure.
Here's another way of looking at it. It might just be we are finally entering a new phase in government, whereby learning and adapting trumps top-down control. A departure from New Public Management to human governments that listen, learn and adapt.
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We propose just three recommendations for Whitehall. Prioritise learning, trust those who have the relationships to know what needs to happen next, and learn to listen again, as we have been doing at the Centre for Public Impact and Changing Lives.
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Read the complete piece on PoliticsHome.
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About the Centre for Public Impact
The Centre for Public Impact is a not-for-profit founded by Boston Consulting Group. Believing that governments can and want to do better for people, we work side-by-side with governments—and all those who help them—to reimagine government, and turn ideas into action, to bring about better outcomes for everyone. We champion public servants and other changemakers who are leading this charge and develop the tools and resources they need so we can build the future of government together.
