Making the right kind of change in a ‘get things done’ world
One criticism of government and the wider public sector and partners is that people want to see change happen quickly and boldly - it is all about the doing. Adapting isn’t always the sexy headline leaders want but adapting while continuously listening and learning turns into collaborative and legitimate action.
Being what people need, when they need it
We will be your journey partner as you start the mindset shift from action now, think later to listening, learning and adapting to be part of your organisation's DNA and the new expectation people want you to meet. Let’s go from just doing things to being what people need, when they need it.
Why it matters
In this high blame-culture that public servants work in today, making any change is hard but making it alone is far, far harder, so why do that?
When you adapt together, you build support, legitimacy and a willingness to be accountable together. As adapting becomes easier, there will be less of a need to force change on people for the sake of a headline or rebuttal. Nothing remains static, things continuously shift, so it matters that you can adapt step by step and take people with you.
What we do
Evaluating relationships and conditions for adapting
Training & workshops
Preparing leaders to adapt through leadership training and inspirational workshops.
Designing ‘safe to try’ experiments.
The Blueprint for Children’s Social Care
A radical new approach to children’s social care in England
The Shared Power Principle
Learning from local experiments
Human Learning Systems
A complexity friendly approach to public services
How a new mindset around measurement can support a culture of continual learning (Nesta).
Is CPI an inclusive place to work? Putting DEI at the heart of external communications
AI Ethics in government: understanding its past, present and reimagining its future
Listen & learn
We help public servants and citizens listen better to one another by bringing government, the workforce and society together to reimagine what their lives, places and futures can be in trusted spaces where everyone matters.