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Webinar 3: Meaningful Measurement

17 August 2021 | 5pm - 6.15pm AEST

Our current system of measurement in the public sector is not working.

A focus on metrics designed for control can result in gaming, perverse incentives, and ultimately makes the job of public servants harder. For this reason, we need to shift away from using measurement as a means of control, and instead begin using it as a way to learn about complex problems and the people experiencing them, so we can adapt and improve our approach.

Join us to explore the opportunities, challenges and practicalities of an alternative approach to measurement - measurement for learning.


  • Adrian Brown (Executive Director, CPI) 

  • Sara Fernandez (CEO, Oxford Hub)

  • Professor Jenny Lewis (Professor of Public Policy, School of Social and Political Sciences, The University of Melbourne)

Facilitated by:

  • Jane-Frances Kelly (Chief Education Strategy Officer, ANZSOG)

Register Now

Materials Hub

To take our webinars further, we’ve collated a wide range of material exploring Meaningful Measurement. Scroll down to explore.

The Webinar

Watch the webinar, and read more about what our community is saying.

  • Webinar recording and wrap-up: Check back soon - we’ll be editing and uploading content here shortly after our first webinar.

The Theory

Dive more deeply into this topic by learning more through blogs, articles and reports.

In Practice

We’ve collated case studies and material to illustrate what these ideas look like in practice, and offer frameworks and tools to support experimentation with a similar approach in your work.

  • A Developmental Evaluation Primer and A Practitioner's Guide to Developmental Evaluation from the J.W. McConnell Family Foundation outline the basic principles of Developmental Evaluation and provide a range of tools to support its implementation. 

  • Mark Cabaj’s Developmental Evaluation Diagnostic Checklist helps practitioners assess whether developmental evaluation is a good fit for their situations.

  • Using insight and practical experiences of the Upstream Collaborative, Nesta’s Meaningful Measurement report explores how local government innovators are realigning measurement and evaluation practices to better learn.

  • Learning pods are one of the internal ‘measurement’ methods that have proven effective at building a learning-oriented culture. The method is detailed in Chris Bolton’s viral blog post on deploying learning and innovation teams in response to COVID-19.

  • Confirmation Practices are simple routines for systematic reflective practice, developed by Andy Brogan at Easier Inc.

  • Aotearoa New Zealand’s LSF Dashboard is a measurement tool which informs Treasury’s advice to Ministers on priorities for improving wellbeing. 

  • Through examples of health & social care in Scotland, Dr Ailsa Cook explains how complex problems require complex approaches to measurement. 

  • The Joint Improvement Team’s Talking Points Framework is a personal outcomes approach. It classifies the outcomes important to individuals into three broad categories: quality of life; process; and change. 

  • Old Fire Station has produced a guide to using storytelling to evaluate impact - which details the Storytelling Methodology, and the 7 steps to storytelling.

  • The Sensemaker software program captures a large number of brief narratives that are interpreted by the people telling the story, using dimensions defined by the implementer. Check out their use cases!

  • BetterEvaluation is a global community aimed at improving evaluation practice and theory through co-creation, curation, and sharing information. The Australian Evaluation Society is another great community, which offers regular seminars and other resources.

Join us

Our Community of Practice is a forum for conversations over the course of the webinar series, as well as a chance to build new relationships with like-minded people passionate about reimagining government. Content in webinars will be brought to life, with interactive Q&A sessions, problem solving sessions, and reading group discussions.

Register below, and join us as we reimagine government.

Join our Community of Practice